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Do you prefer a quick response? Chat directly with us on WhatsApp. We are available to answer your questions instantly.

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customer service hours

  • Monday to Friday

    Our store is open and ready to assist you from 10 AM to 7 PM.

  • Saturday

    We're here to help you on Saturdays from 10 AM to 5 PM.

  • Sunday

    Our store is closed on Sundays, but we'll be back to assist you on Monday.

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Transform your space into a sanctuary of beauty and sustainability with our eco-friendly candles. Discover our collection and take the first step towards a brighter, greener future.

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Frequently Asked Questions (FAQ)

What type of wax do you use in your candles?

We use100% natural wax, ensuring an eco-friendly product free from harmful chemicals.

Are your candles vegan?

Yes, our candles are completelyvegan, with no animal-derived ingredients.

Do you offer customization options?

Currently, we do not offer customization for candles.However, we are working to incorporate this option in the future.

How should I care for my candles to prolong their life?

For optimal use, we recommend:

  • Allowing the wax to melt all the way to the edges on the first use.
  • Allowing the wax to melt all the way to the edges on the first use.
  • Not leaving the candle burning for more than 4 hours consecutively.
  • Using a wick dipper to extinguish the candle to avoid splashing hot wax.

Do you offer international shipping?

No, by the moment only for United States

How can I contact you?

In contact page you can contact us

Can I return or exchange a product?

We accept returns or exchanges within15 days of purchase, provided the product is in its original, unused condition.

Do you have a physical store?

Currently, we only operate online. However, we participate in fairs and events periodically. Follow us on our social media to stay updated on our upcoming appearances.